We are Hope & May

Who we are

Hope & May are a leading data protection practitioner business, passionate about delivering the best possible client support.

Hope & May was founded in January 2014 by Mark Burnett GDPR.Cert, as a family-run business, dedicated to supporting the voluntary sector overcome the pitfalls and challenges of the General Data Protection Regulations (GDPR), which came into force in May 2018.

Having supported hundreds of non-profit organisations over the years, Hope & May continues to go from strength to strength. As the team continues grow, as to does our expertise in data protection law, and the sector specific advice and guidance we can offer.

Today, we have evolved into a full data protection consultancy service offering advice and guidance to ALL businesses, whilst being able to provide specialist advice to the following sectors: charity & non-profits, healthcare & life science, fitness & sport, education, and retail.

Our mission

It is our mission to ensure that every organisation we work with – whatever their sector, whatever their size, whatever their needs – are fully compliant with data protection law.

We are driven to make sure that you operate lawfully and ethically, are diligent and proficient in data processing activities, and that you and your business are confident you comply with your data processing obligations.

How we can help you

We pride ourselves on the trust and relationships we have built with hundreds of clients over the years. Our data protection services offer a solution for every size and type of organisation.

Find out more about the services we offer

What you can expect

Expert Advice
Sector leading advice on all data protection laws. With access to the very best legal information available so that we can properly consider your position.

Data Services
Key services to support our clients on all data protection regulations and laws. Our services

Continued Learning
We are committed to being best in class! Our team are dedicated to remaining at the front of data laws in the UK.

To ensure that our clients can easily access advice and guidance especially where there is an emergency or a data breach.

Hope & May is not a big faceless organisation, but a team of individuals who are passionate about delivering the best service available. We pride ourselves on the relationships we have built.

It’s not just about us. If you have a complex issue that may require research, we work with our associates and top professionals to ensure we fully support you. Simply put, we have the resources necessary to ensure we provide a solution whatever the situation.

Meet the team

Mark Burnett GDPR.Cert - CEO & Founder

Mark has worked In Data Analysis and Data Protection Law for more than 12 years. Mark established one of the first consultancies to offer GDPR advice and guidance to the voluntary sector and has helped over 1000 organisations to improve compliance. In 2017 he became a Certified GDPR Data Protection Practitioner. He has worked with organisations in Switzerland, Turkey, many of the EU countries, India, Pakistan and the DRC. Mark is a recognised fundraising trainer and London Committee member to the Chartered Institute of Fundraising.

Taylor Burnett - Deputy CEO / Data Practitioner & Officer

Taylor has worked in data protection law for over five years with a focus on a number of different business sectors. Having worked with hundreds of charities and companies in her data protection career, she champions an ethical approach to privacy. Taylor has considerable experience in assessing risk in different settings, policy development, the EU AI Act, and the UK data transfer regime. She supports clients in the UK, the EU, Africa and Asia Pacific. Taylor's responsibilities include fostering new partnerships and developing corporate relations across different business sectors.

Sofiya Mhaisale CIPP/E - Head of Operations / Senior Data Practitioner & Officer

As a CIPP/E qualified data protection practitioner and foreign lawyer, Sofiya brings extensive experience working with clients across diverse sectors such as healthcare, life sciences and not for profit. Additionally, she heads the operations at Hope and May and leads the team of practitioners.

Tori Jones Certified DPO/C-DPO - Data Protection Consultant

Tori has worked with the voluntary sector for 20 years , successfully building partnerships between individuals, communities and charities. Tori is a qualified manager, coach, trainer, advocacy manager and is certified DPO. Tori cares about the voices of people who use health and social care services and previously led two advocacy services to support individuals to understand and use their rights. These roles involved developing a good working knowledge of a number of Acts within UK legislation, including the Data Protection Act.

Abbie Beckett - Data Protection Practitioner & Officer

Abbie has worked in both delivery and operations in the charity sector for over 5 years, most recently holding a Data Protection Officer role which helped build her passion for data protection. She is keen to support those in the voluntary sector by developing confidence, deepening understanding and sharing the importance of data protection compliance.

Lisa Oliver - Personal Assistant

Having left college with a secretarial qualification, Lisa went on to work in London as a PA for Deloitte and PricewaterhouseCoopers, both one of the big 8 accountancy organisations, gaining valuable experience within the accountancy sector. She later joined the international law firm, HerbersmithFreehills as a Legal PA, where she worked for over 23 years supporting partners, senior associates and associates.

Denise Burnett - Financial Controller

For the past 12 years Denise has worked for one of UKs largest employee-owned business, handling administrative activities customer facing and problem solving. I am very excited to be supporting Hope and May.

Matt Smithers MCIM - Head of Marketing & Performance

Matt has over 15 years senior marketing experience and over 10 years’ experience in the Not-For-Profit sector. Whilst Matt is working to ensure that Hope & May are visible to those who may need our support, he also has first hand experience of the challenges and pitfalls faced within the sector to ensure data compliance.

Juliet Ellis
Juliet Ellis – Head of Fundraising Growth

Juliet has worked in the voluntary sector for 30 years and in that time has helped raise literally millions of pounds. She has worked with charities of all shapes and sizes, from large household names with a nationwide reach (such as Mind, Age UK, Alzheimer’s Society) to smaller organisations with a turnover of less than £0.5million, and everything in between. Mentor, Trainer, Trustee and NED, she specialises in spotting what’s holding back an organisation’s fundraising, and will help you identify what you can do to generate even more income.

Data protection for the charity sector

We are proud to be the only data protection company trusted by The National Council for Voluntary Organisations (NCVO) to deliver data protection consultancy, training and Data Protection Officer (DPO) services to the NCVO’s more than 16,000 members.

Find out more about the data protection services we can offer your charity, or contact us.


Hope & May are the only trusted Data Protection supplier to The National Council of Voluntary Organisations (NCVO), and work with multiple other reputable organisations.


We are pleased to support the Chartered Institute of Fundraising by sponsoring the London and South East First Thursday events. For more information see here.

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