Simply having an individual’s contact details does not mean an organisation can automatically use them for marketing purposes – you must ensure you are following

The recent cyber-security incident affecting Beacon CRM has understandably caused concern across the charity sector. While Beacon’s investigation is ongoing, customers have been advised that

Have you ever sent an email to the wrong person? Forgot to BCC a bulk email? Small mistakes like these can happen in seconds, but

Remote working offers flexibility and convenience, but it also brings responsibilities, especially when handling confidential information. By adopting a few simple habits, you can stay

The Information Commissioner’s Office (ICO) has fined South Staffordshire Water and parent company, South Staffordshire Plc £963,900 following a cyber-attack that exposed the personal data

Hope & May CEO, Mark Burnett, recently delivered a webinar organised by Fundraising Everywhere on the subject of the Soft Opt-in for charities. During the

A Scottish energy company has received a £160,000 fine from the Information Commissioner’s Office (ICO) for breaking marketing laws – calling individuals and organisations who

The Data (Use and Access) Act strengthens expectations around how organisations manage data protection complaints. While complaint handling is not new, there is now a

The Information Commissioner’s Office (ICO) has issued new guidance explaining how organisations can use the recently introduced Recognised Legitimate Interests (RLI) as a lawful basis

The Information Commissioner’s Office (ICO) has issued guidance on the new “charitable purposes” soft opt-in under the Privacy and Electronic Communications Regulations (PECR). This allows