Data Protection Helpline
Practical, expert support when you need it most
Our Data Protection Helpline gives you instant access to expert guidance whenever you need reassurance, clarity, or direction. Designed to give smaller charities confidence in their day-to-day data processing, this service ensures you always have a trusted practitioner on hand.
We offer flexible, affordable support packages suitable for all types of organisations, helping you stay compliant, reduce risk, and manage personal data responsibly.
This service has been specifically designed for smaller sized charities.
What the helpline includes
Subscribers receive ongoing advice and support across everyday data management challenges, including:
- Identifying the correct lawful basis
- Understanding roles such as controllers and processors
- Help with ROPAs and data retention
- Guidance on data collection forms
- Support with subject access requests (SARs)
- Initial assistance with breach management
As part of the service, we conduct a discovery meeting with key staff to understand how your organisation gathers, processes, stores, and disposes of personal data. This ensures your dedicated practitioner can provide relevant, informed advice tailored to your organisation.
Please note: reviewing or drafting documents is not included in this service.
If you require a more comprehensive level of support, explore our Service, or contact us directly to discuss your needs.
Why choose Hope & May
- Trusted specialists with more than a decade of data protection expertise
- Clear, practical advice tailored to the charity and non-profit sector
- Fast, responsive support when you need guidance most
- Affordable packages designed to keep compliance accessible
- A dedicated practitioner who understands your organisation